Travel

Contact and Bookings

COVID 19 UPDATE!

The Philippines has started to roll out the vaccines, however, there is no timeline yet when the borders will open up to international tourism. There is a high chance that we are unable to resume our usual boat operation by the end of 2021.

We want you to know that we are doing what we can to ensure your safe travel and to provide flexibility to all of our guests. As much as we want to open for all travelers flying in, we foresee that we can only host private groups and island stay at our main camps to ensure everyone’s safety.

Things are unpredictable at the moment but we will do our best to keep you posted as soon as we have more information. please fill out a booking request so that we have your contact information.

PALAWAN ENTRY REQUIREMENTS [WHEN OPEN]

1. Negative RT-PCR test result 48hrs before the trip,
2.a. For El Nido, A QT-ID must be presented as proof that you have submitted complete documents online at www.elnidotourism.ph to confirm that you are allowed for travel in El Nido. QT-ID must be accomplished 48 hours prior to arrival,

2.b. For Coron/Busuanga, complete Health Declaration and QR Code Registration at www.corontourism.ph,
3. A confirmed booking at a DOT-accredited accommodation,
4. A confirmed Tour Booking with Licensed Operators,
5. Return Ticket.

Contact Us

CONTACT NUMBER:
WhatsApp Hotline: +63 908 890 8033
Working hours: 8am to 8pm Philippine time

E-MAIL
info@taophilippines.com

General Enquires

GENERAL ENQUIRIES
Please select an experience that suits you and your group.
fill out the ‘Booking Request Form’ on the experience you wish to choose.
Let us know as much information about you and your group as possible so that we can advise you on the best options.

Payments

Full payment is required to confirm your reservation. This is payable by PayPal or Bank Transfer. Please be advised that there is an additional 4.4% charge for PayPal payments. You do not need to be registered with PayPal to make a payment. Instructions on how to pay will be included in your booking e-mail.

Rebooking and Cancellation

Rebooking and/or changes more than 14 days before departure – 0% rebooking fee applies
Rebooking and/or changes less than 14 days before departure – 10% rebooking fee applies
Reservation transferred to another person- 10% rebooking fee applies

CANCELLATION REFUND AND CHARGES
Cancel Entire trip more than 30 days before departure – 20% Cancelation fee applies
Cancel entire trip less than 30 days before departure – 50% Cancelation fee applies
No show or cancellation less than 5 days before departure – No refund
these rates also apply to reducing the number of people in a group booking

CANCELLATION DUE TO BAD WEATHER
We only cancel a trip if there is a severe weather warning or typhoon and therefore the Coast Guard does not give us clearance to leave. If the trip cannot proceed on the scheduled departure date, we will reschedule in the next two days. Usually this is enough time for the weather to pass and we can continue.
If you decide to cancel, we will not refund your payment as we were able to move the trip. Make sure that your Travel Insurance will cover this in case it will happen.

Should you decide to re-book your 5 days 4 nights trip to 3 days 2 nights or lesser days trip, you shall not be entitled to a refund equivalent to the number of days not availed of. Moreover, you shall still be required to pay the applicable re-booking fee.

Travel Agency Booking

The Tao experience is not for everyone and therefore it is important that our services are not miss sold to someone.
It is important that we have communication with the guest so that we make sure that they are right for the trip.
If you are arranging your Philippine visit with an agent then email us first to know that you understand our trips and the rest of the booking can be done by agentsWe do not do commission basis bookings.